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Operational resilience · Third-party risk

Know what your firm depends on. Prove it when asked.

AEDRA is an operational resilience consultancy for payment, e-money and other regulated firms, and the suppliers that serve them. We work out which suppliers your important business services depend on, test what happens if one fails, and keep the evidence ready for your board and the FCA.

Every payment you process depends on someone else's system.

Your app runs on a platform. The platform runs on a cloud. The cloud has suppliers of its own.

Some of those arrangements are material. The work is knowing which, and why.

Every arrangement written down, with its reason. Ready when you're asked.

Skip the example Scroll to read the record

Twenty-four arrangements.

One supplier list, as a firm sends it.

Harbour Lane Payments is a fictional e-money firm. The FCA's template gives it a column for every line. Deciding which ones are material, and why, is the hard part.

Skip the example

One firm, one bad day

  1. Received. Harbour Lane Payments, a fictional e-money firm, sends a list of 24 supplier arrangements. The FCA's template has a column for each one; deciding which are material, and why, is the hard part.
  2. Mapped. Its important business service, sending money from the app, runs on eight of them. It can be down for two hours at most: its impact tolerance. That mapping is a Critical Dependency Review (£15,000).
  3. Tested. With sanctions screening down for six hours, every payment waits and the tolerance breaks at two hours. That is a scenario test (from £8,000).
  4. Reported. From 18 March 2027, a payment firm's first incident report is due four hours after it detects the problem. Incident Readiness (£2,500) prepares for that.
  5. Settled. Payments stop, so sanctions screening is material and goes in the register with that reason. Register Ready (£4,500) does that for every arrangement; the free Materiality Snapshot starts it.
The eight arrangements behind sending money, in the order a payment uses them
RefArrangementPart in the chainWhy it matters
S06DDoS mitigation and content deliveryLets it inSits in front of the app and API. The FCA lists DDoS mitigation as usually material.
S01Cloud hosting and infrastructureRuns the appHosts the platform every service runs on. Failure stops payments and account access at once, and it cannot be replaced in weeks.
S11SMS one-time passcodesApproves itIf delivery fails and there is no app-based alternative, customers cannot log in or approve payments.
S10Fraud scoring (real-time)Scores itIf payments are held when scoring is unavailable, it behaves like part of the payment path.
S08Sanctions screening and monitoringScreens itMaterial if screening is inline in the payment flow, so payments stop when it fails. If it runs after the payment, payments keep moving, but missed sanctions hits still mean harm and a breach. Decide it on your facts, not the flow alone.
S02Core e-money ledger and account platformRecords itSystem of record for customer balances. Without it the firm cannot show what each customer holds or move money. Migration would take months.
S04Faster Payments indirect accessSends itThe route every outbound payment takes. The FCA lists payment and settlement services as usually material. Few alternative sponsors, long onboarding.
S03Safeguarding account providerHolds the moneyHolds the safeguarded customer funds. Loss of access directly harms customers and puts safeguarding compliance at risk.

Prove it when asked. Here's when.

Some questions come on a date. Most arrive on an ordinary day.

On a date

  1. NowYour board approves the SYSC 15A self-assessment. In March 2026 the FCA asked firms to do more on mapping and testing.Resilience Programme
  2. 18 March 2027The incident and third-party reporting rules apply.days to go
  3. When the window opensThe FCA tells you. You then have 90 calendar days to submit your first register through RegData, showing your arrangements as at 31 December 2026.Register Ready
  4. Every yearRegister resubmitted, tolerances re-tested, self-assessment approved again.Change & Assurance

Any day

  • An incidentIf it meets the FCA's thresholds, payment firms file a first report within four hours of detecting it. Other firms report as soon as they can, and within 24 hours of deciding it meets them.Incident Readiness £2,500
  • A new supplierMost register firms must tell the FCA early, before they commit to a new material arrangement or a significant change to one. Third-country branches and credit unions don't.Change & Assurance £8,000 a year
  • A supervisor's questionWhich suppliers could break this service, and how do you know? The map and the test records answer it.Dependency Review £15,000
  • A client's questionnaireIf you supply regulated firms, each one needs the same register details from you. Answer once.Supplier Ready from £3,500

Fixed fees. Agreed in writing first.

Start anywhere. Each service stands alone. Fees exclude VAT.

Show the route for

StartSee where you stand.

Materiality SnapshotFree

A first view of your supplier list, with reasons, in 48 hours.

  • Every arrangement placed in one of three groups, each with a one-line reason, for lists of up to 60 arrangements
  • A first view from names and services, not a final call: your firm decides each arrangement on its own facts
  • Each borderline call with our lean and the one fact that settles it
  • A short PDF and a Register starter in the FCA template's columns. See a sample, built for a fictional e-money firm
Get a free Snapshot

Register Ready£4,500

Every call reasoned, suppliers chased, the FCA template filled in. About two weeks, three at most.

  • A full written reason for each material and borderline arrangement
  • Contracts reviewed for exit, subcontracting and data-location gaps
  • Suppliers chased in your name, with your written authority, for up to three weeks; anything missing goes in a gap report
  • The template ready for you to submit, and a list of arrangements to notify before they change
  • From you: the supplier list, your business services and tolerances, your outsourcing register, the relevant contracts and a signed letter of authority
Book a 30-minute call

Incident Readiness£2,500

Your reporting thresholds, decision tree and playbook, tested in a tabletop.

  • What the thresholds mean for your services, written down
  • A decision tree, a log for borderline decisions and a reporting playbook
  • One facilitated tabletop and an evidence pack
Book a 30-minute call

Supplier Readyfrom £3,500

One data pack every regulated client can use.

  • Your services, subcontractors, failure impact, contract and exit terms
  • Laid out to match the FCA register template's fields
  • DORA mapping if you also serve EU firms
Book a 30-minute call

DiagnoseFind what could break.

Critical Dependency Review£15,000

Each important business service mapped to your suppliers' own suppliers, with what to fix first.

  • Which dependencies could break each service
  • People, processes, premises, information and technology, as well as suppliers
  • Where contracts fall short of your impact tolerances
  • Findings and a plan your board can act on
Book a 30-minute call

TestProve it holds.

Scenario testingfrom £8,000

Severe but plausible scenarios, including a supplier failing, recorded in full.

  • Design, participants, timings, what broke and the fixes agreed, all on record
  • Supplier exit tests and exit plans
  • Post-incident reviews
Book a 30-minute call

ManageKeep it true, every year.

Resilience Programmefrom £8,000 a year

Your SYSC 15A year, through to a self-assessment your board can sign.

Q1Services and tolerances

Q2Mapping refreshed

Q3A severe but plausible test

Q4Self-assessment for the board

  • Three levels a year: Essentials £8,000, Standard £15,000, Enhanced £25,000, priced on complexity, not firm type
  • The quarters are our schedule. Your SYSC 15A duties run all year, so changes in between are covered by Change & Assurance or quoted separately
  • Need a named resilience lead? Ask about Managed Resilience
Book a 30-minute call

Change & Assurance£8,000 a year

New and changed arrangements assessed, notifications drafted, the register refreshed.

  • A fixed yearly allowance of assessments, change reviews and contract reviews
  • Notifications drafted for you to submit through FCA Connect
  • A quarterly review of open actions
Book a 30-minute call

Software reads. A person decides.

  • Every call has a reason. Written so a supervisor can follow it and your board can challenge it.
  • Fixed fees, in writing. Agreed before any work starts.
  • Your decisions. We don't give legal advice, certify compliance or submit for you.
  • Your data. The Snapshot needs supplier names and what each one does, and you can rename anything sensitive. Our data-handling statement comes before any contract is shared.

Register entrySpecimen, fictional firm

S08 Sanctions screening and monitoring

Service
Send money from the app, tolerance 
1From the documents
Contract, schedule 2: each payment is screened before it is released. Exit notice: 90 days.
2Call and reason
Material. Payments stop when it is down. In testing, a six-hour outage broke the two-hour tolerance.
3Signed off
AEDRA, before it reaches you. Then your firm decides and approves.
  1. 1Software found it. The clause, the notice period and the supplier's answers, pulled from the documents and checked against each other.
  2. 2A person made the call. Material or not, and why, against your services and tolerances.
  3. 3Signed off before you see it. Nothing reaches you unchecked.
Specimen entry for Harbour Lane Payments, a fictional firm. Indicative, not legal advice.

Before you send your list.

We're not in register scope. Is this still for us?

Probably. SYSC 15A covers more firms than the register, including small payment and e-money institutions. From 18 March 2027, incident reporting covers every firm with Part 4A permission and payment service providers.

Are we in register scope?

Banks, building societies, authorised payment and e-money institutions, Solvency II insurers, enhanced-scope SM&CR firms and CASS large firms, among others. Credit unions are in if they hold £50m or more in assets, under the PRA's rules. Third-country branches submit the register but don't notify changes. Not sure? Tell us what kind of firm you are.

Why not do it ourselves?

You can, and the forms are free. The hard part is judgement: what's material, where a tolerance breaks, and reasons that stand up when someone asks.

Do you submit anything for us?

No. We prepare it ready to go. You submit the register through RegData, and notifications and incident reports through FCA Connect.

Will you contact our suppliers?

Yes, in your name and with your written authority, for up to three weeks. Anything still missing goes in a gap report, so one slow supplier can't hold you up.

Do you use AI?

Yes, to extract and compare information from documents and prepare drafts. A person makes and signs off every judgement. We can work without it if your policy requires.

Is this legal advice?

No. If a contract question needs a lawyer, we'll say so.

Send the list. See where you stand.

Talk it through first.

A Dependency Review, a scenario test, incident readiness, a supplier pack or the yearly Programme. We'll say what you need, and what you don't.

Book a 30-minute call

Only if you want more: a fixed fee, in writing, before any paid work.

The top of page one of the sample Snapshot: Harbour Lane Payments Ltd, 24 supplier arrangements; six likely material, six borderline, twelve likely not material. See a sample first. The Snapshot for a fictional e‑money firm: 24 arrangements, a call and a reason for each, three pages. Open the PDF

Free Materiality Snapshot

Send your supplier list. Within 48 hours of the full list you get a first view of every arrangement, with reasons, the fact that would settle each borderline call, and a Register starter in the FCA's columns.

Up to 60 arrangements; for a longer list, ask first. Supplier names and what each one does; rename anything sensitive. No contracts. Our data-handling statement comes before any contract is shared.

Your supplier list

We'll confirm here once it's received.

Want to see one first? See a sample Snapshot (PDF, three pages), built for a fictional e-money firm.

We use your details to reply and to produce your Snapshot. Privacy notice · How we handle your data.